UtilityExchange.org

August 2020

Pivoting from In-Person to Online Meeting

Thank you for supporting the mutual decision to not meet in-person in Aspen this year. Now the challenge is re-imagining how we will meet online. We appreciate the over 80 of you who have already registered to meet online this year (see who at www.utilityexchange.org/look-whos-connecting-2020. Our most recent webinar on Customer Experience attracted over 100 registrants from as far away as Guam as well as some of the "usual suspects" from Colorado and neighboring states. If you haven't already, we urge you to "binge watch" the Electric Vehicle, Pricing, and Customer Experience webinars we've recorded, and join us for the upcoming Clean Energy Transition webinar scheduled for August 11.

Our current plans are to present as much of the content as possible "live" using a Gotowebinar or Gotomeeting web platform because Zoom, Skype and Teams have limitations among some utility partners. We will pre-record the poster sessions and incorporate real-time chats as well as polls, surveys, and a Sponsor and Poster Showcase "secret word" drawing to keep things interactive. The popular roundtable discussion on Wednesday morning is a special challenge that we are thinking through with the help of the Utility Advisory Committee and Sponsors. See how the agenda is evolving at www.utilityexchange.org/14th-conference-agenda.

We are looking forward to connecting with you online in September.

Ed Thomas & Tiger Adolf, UtilityExchange.org

Clean Energy Webcast

Learn Online About Clean Energy Transition on August 11

Learn how utilities, government agencies, and solution providers are developing and implementing programs and activities to advance clean energy and sustainability initiatives. This webinar/podcast will offer insight on what has already been accomplished, offer an overview of planning underway with a focus on the role of utilities, and take a shallow dive into topics and challenges utilities continue to face in transportation electrification. Snapshot panelists will offer a snapshot of what they plan to present in greater detail at the 14th Rocky Mountain Utility Exchange this fall. The free webinar/podcast on August 11 will follow this 90-minute format:

  • Snapshot Panel. Up to 6 presentations of up to 5 minutes each on this topic (up to 30 minutes)
  • Industry Discussion. Questions and comments between presenters and all webinar registration (up to 30 minutes)
  • Utility Exchange. Candid roundtable discussion among only those webinar registrants who are with a private, public or cooperative-owner utility. All other attendees will be dismissed before this portion of the agenda begins. (up to 30 minutes)

Recordings of the Snapshot Panel and Industry Discussion will be made available to anyone at no charge via the UtilityExchange.org website and all podcast platforms. The utility-only portion of the agenda will not be recorded or transcribed to respect the confidentiality of the participants.

Learn More and Register

Organizations in the News

Franklin Energy and AM Conservation Group Announce New CEO

Franklin Energy and AM Conservation Group announced the appointment of Jim Madej as the company’s new chief executive officer. Madej succeeds founder Paul Schueller, who has served as CEO since Franklin Energy’s inception in 1994 and recently announced his transition to the company’s board of directors. Learn more HERE.

Jim Madej

Public Service Company of Colorado Files DSM Plan for 2020-2021

Public Service Company of Colorado filed its combined electric and natural gas 2021-22 Demand Side Management Plan on July 1. The DSM Plan is grounded in a continuance of preceding years’ successful
approaches, in combination with necessary adjustments made to improve DSM offerings to
reflect market shifts and integrate emerging technologies, and to be responsive to the
Commission’s Decision in the 2017 DSM Strategic Issues Proceeding. Learn more HERE.

DSM Plan Cover

Load Flexibility Potential Projected in Brattle Group Report

A recent Brattle Group study concluded that there is 200 GW of cost-effective load flexibility potential in the U.S., which could be worth more than $15 billion per year by 2030. The report addresses the important role of load flexibility in decarbonization initiatives by integrating renewables and mitigating the rising costs of grid modernization and electrification. Ryan Hledik will summarize the key findings of the study in a Wednesday afternoon session at this year's Exchange. View report HERE.

Ryan Hledik

Access Utility Exchange Webcasts from Your Favorite Podcast Channel

Listeners may choose to register and participate in Utility Exchange Web Series webcasts individually in real-time via GotoWebinar or access the recording on a website page at a later time to also view presenters' contact information and any related background materials. But wait, there's more! We also push the webcast recording to our Utility Exchange Web Series podcast feed. Listeners who choose to subscribe via their preferred podcast platform will receive these recordings delivered to their phone, tablet, or computer without having to register each time through Gotowebinar. Learn more HERE or ask your assistant to play the Utility Exchange Web Series.

Utility Exchange logo

14th Rocky Mountain Utility Exchange, Sept. 29 - Oct. 2, 2020

14th Exchange Sponsors
 

July 2020

Aspen Meadows Is Our Safe Space to Meet in Comfort and in Confidence

The Web Series we've produced over the summer months has been a great way for all of us to stay connected online and share experience and expertise during these challenging times.  We urge you to "binge watch" the EV and Pricing webinars we've recorded, and join the more than 60 people who have already registered for the upcoming Customer Experience webinar.  A Clean Energy Transition webinar is scheduled for August.   

For the past 13 years, energy industry professionals have traveled to Aspen, Colorado every fall to meet in a LEED Certified Gold facility that has Aspen Meadows Resortalways made attendees' health and safety a top priority.  As you consider returning to Aspen Meadows Resort in these challenging times, please take a moment to review the COVID-19 Update page on their website at www.aspenmeadows.com/travel-information.  There you will learn that the venue reopened on June 1 following Pitkin County guidelines with face masks required in all public areas, and no more than 50% capacity for both guest rooms and restaurants.  Further you'll learn that all rooms are guaranteed to be empty for a minimum of 24 hours prior to each new guest arrival, and room assignments will be staggered in order to ensure that common entryways are not shared.  

We are confident that we can observe social distancing requirements in our meetings because the venue is located on 40 acres with 22,000 square feet of meeting space throughout six buildings.  But if you choose to attend or present remotely, please know the venue has state-of-the-art audio/visual technology to accommodate your virtual participation. 

This year's Exchange will offer a first-ever online pass so that participants may choose to meet in-person or online.  We will let all presenters and attendees know by no later than August 28 (30 days before) if this year’s event will be a mix of in-person and online presentations, or if the Exchange will only be online. Regardless, there WILL be a 14th Rocky Mountain Utility Exchange.  

We understand your organization's travel plans may be in flux due to current industry challenges. But go ahead and register anyway. Our cancellation and refund policy remains the friendliest in the industry. Any attendee may cancel registration with full refund and no penalty fees if you notify us by Friday, Sept. 25 (i.e., the business day before the conference starts) and any sponsor may cancel their registration by Friday, Aug. 28.  Details are at www.utilityexchange.org/14th-conference-attend.

We are looking forward to seeing you all in Aspen or connecting online this fall.

Ed Thomas & Tiger Adolf, UtilityExchange.org

Custmer Experience Webcast

Learn Online About Utility-Customer Experience on July 21

Learn how utilities, government agencies, and solution providers are developing and implementing programs and activities to drive efficiency through the utility-customer experience.  This webinar/podcast will offer insight on what has already been accomplished, offer an overview of planning underway with a focus on the role of utilities, and take a shallow dive into topics and challenges utilities continue to face in transportation electrification.  Snapshot panelists will offer a snapshot of what they plan to present in greater detail at the 14th Rocky Mountain Utility Exchange this fall. The free webinar/podcast on July 21 will follow this 90-minute format:

  • Snapshot Panel. Up to 6 presentations of up to 5 minutes each on this topic (up to 30 minutes)
  • Industry Discussion. Questions and comments between presenters and all webinar registration (up to 30 minutes)
  • Utility Exchange. Candid roundtable discussion among only those webinar registrants who are with a private, public or cooperative-owner utility. All other attendees will be dismissed before this portion of the agenda begins. (up to 30 minutes)

Recordings of the Snapshot Panel and Industry Discussion will be made available to anyone at no charge via the UtilityExchange.org website and all podcast platforms. The utility-only portion of the agenda will not be recorded or transcribed to respect the confidentiality of the participants.

Learn More and Register

Organizations in the News

Holy Cross Energy and Tri-State G&T are SEPA Award Finalists

The Smart Electric Power Alliance Power Players Award finalists include organizations and projects familiar to past Exchange attendees.  They include: Holy Cross Energy for Electric Cooperative of the Year, Basalt Vista (Colorado) Affordable Housing Project for Grid Integration Project of the Year, and Duane Highley, CEO of Tri-State Generation and Transmission Association for Individual Power Player of the Year.  Learn more HERE.

Holy Cross Energy

Aspen Meadows Resort Goes 100% Renewable Energy  

Colorado’s Aspen Meadows Resort reopened on June 1st with the environment as its top priority.  This Dolce Hotel is following Pitkin County’s COVID-19 safety guidelines, putting an emphasis on sustainability and environmental initiatives. Working with its energy provider, Holy Cross Energy, the resort purchased 100 percent clean electricity for the campus.  Learn more HERE.

Aspen Meadows Resort

New Report Details Energy Use in Boulder County Cannabis Cultivation Facilities 

The report, compiled by Energy & Resources Solutions (ERS), assessed energy usage, utility consumption data, and productivity, and offers recommendations to increase cost savings, lower carbon footprints, and maximize production yields.  The report also developed energy intensity and productivity metrics for future county benchmarking and industry comparison requirements. View report HERE.

Boulder County

Access Utility Exchange Webcasts from Your Favorite Podcast Channel

Listeners may choose to register and participate in Utility Exchange Web Series webcasts individually in real-time via GotoWebinar or access the recording on a website page at a later time to also view presenters' contact information and any related background materials.  But wait, there's more!  We also push the webcast recording to our Utility Exchange Web Series podcast feed. Listeners who choose to subscribe via their preferred podcast platform will receive these recordings delivered to their phone, tablet, or computer without having to register each time through Gotowebinar. Learn more HERE or ask your assistant to play the Utility Exchange Web Series..

Utility Exchange logo

14th Rocky Mountain Utility Exchange, Sept. 29 - Oct. 2, 2020

14th Exchange Sponsors
 

June 2020

Why Wait Until Fall When We Can Connect Online Now?

Our May 19 launch of the Utility Exchange Web Series went great.  Over 80 people registered for the Driving Transportation Electrification Initiatives snapshot panel followed by discussion among the presenters and audience.  You can view the recording at  www.utilityexchange.org/driving-transportation-electrification-initiatives but the recording doesn't include the last 30 minutes of candid utility-only roundtable about EV initiatives. It was terrific to have utility staff join the discussion from as far away as Jacksonville Electric Authority. 

On the webcast, it was reassuring to see the faces of the snapshot panelists as they offered a glimpse of what they plan to talk more about when we all get to Aspen.  And the discussion clearly demonstrated the level of interest in the topic as well as the eagerness to stay connected online and share experience and expertise during these challenging times.  

We hope you'll make time to join us online June 16 for a similarly-styled discussion about Retail Customer Pricing Initiatives.  We are looking forward to seeing you all in Aspen or connecting online this fall.

Ed Thomas & Tiger Adolf, UtilityExchange.org

Pricing Webcast

Learn Online About Retail Customer Pricing Initiatives on June 16

Learn how utilities, government agencies, and solution providers are developing and implementing programs and activities to achieve innovations in traditional retail energy utility customer pricing.  This webinar/podcast will offer insight on what has already been accomplished, offer an overview of planning underway with a focus on the role of utilities, and take a shallow dive into topics and challenges utilities continue to face in transportation electrification.  Several panelists will offer a snapshot of what they plan to present in greater detail at the 14th Rocky Mountain Utility Exchange this fall. The free webinar/podcast on June 16 will follow this 90-minute format:

  • Snapshot Panel. Up to 6 presentations of up to 5 minutes each on this topic (up to 30 minutes)
  • Industry Discussion. Questions and comments between presenters and all webinar registration (up to 30 minutes)
  • Utility Exchange. Candid roundtable discussion among only those webinar registrants who are with a private, public or cooperative-owner utility. All other attendees will be dismissed before this portion of the agenda begins. (up to 30 minutes)

Recordings of the Snapshot Panel and Industry Discussion will be made available to anyone at no charge via the UtilityExchange.org website and all podcast platforms. The utility-only portion of the agenda will not be recorded or transcribed to respect the confidentiality of the participants.

Learn More and Register

Fall Conference Registration is Open with In-Person and Online Options

This year's Exchange will offer a first-ever online pass so that participants may choose to meet in-person or online.  We will let all presenters and attendees know by no later than August 28 (30 days before) if this year’s event will be a mix of in-person and online presentations, or if the Exchange will only be online. Regardless, there WILL be a 14th Rocky Mt. Utility Exchange.  

We understand your organization's travel plans may be in flux due to current industry challenges. But go ahead and register anyway. Our cancellation and refund policy remains the friendliest in the industry. Any attendee may cancel registration with full refund and no penalty fees if you notify us by Friday, Sept. 25 (i.e., the business day before the conference starts) and any sponsor may cancel their registration by Friday, Aug. 28.  Details are at www.utilityexchange.org/14th-conference-attend.

Organizations in the News

Grand Valley Power Earns NRECA Award

NRECA announced the winner of the Edgar F. Chesnutt award for the Best Total Communication program - Grand Valley Power!  The award-winning initiative was led by Christmas Wharton, Communications Manager at Grand Valley Power and Rocky Mt. Utility Exchange Utility Advisory Committee Member. Learn more HERE.

GVP logo

Xcel Energy Files Transportation Electrification Plan 

Xcel Energy recently filed its Transportation Electrification Plan with the Colorado Public Utilities Commission.  The plan launches 20 new programs such as home, multi-family, commercial fleet and community-based charging, rebate programs and an EV school bus program to expand EV opportunities for all.  Learn more HERE.

Xcel Energy

Franklin Energy Featured by Smart Energy Consumer Collaborative

The Smart Energy Consumer Collaborative recently featured Franklin Energy in its Member Spotlight!  Read the profile to learn how their flexible, scalable offerings empower utilities to effectively engage customers. Learn more HERE.

Franklin Energy

Archive Presentations Are Free to Everyone

Whether you attended last year's Exchange or not, the UtilityExchange.org archives are available to you. If you attended, we can't think of a better way to allow you to share what you learned with others. If you weren't there, this is the place to learn what you missed. Please bookmark this page and if it asks for a username and password please know that you can create a free user profile if you don't already have one. 2019 workshop topics included.  Full agenda with presentation links for the 2019 event are available at www.utilityexchange.org/13th-rmue-resources

13th Rocky Mountain Utility Exchange

14th Rocky Mountain Utility Exchange, Sept. 29 - Oct. 2, 2020

14th Exchange Sponsors
 

May 2020

Will We See You in Aspen This Fall?

Every fall since 2007, the Rocky Mountain Utility Exchange has been presented in-person at Aspen Meadows. Welcome to the new normal. This year's Exchange will offer a first-ever online pass so that participants may choose to meet in-person or online.

We will let all presenters and attendees know by no later than August 28 (30 days before) if this year’s event will be a mix of in-person and online presentations, or if the Exchange will only be online. Regardless, there WILL be a 14th Rocky Mt. Utility Exchange and PREFERABLY with most of us there in-person and others having the option to “listen in” to see what they are missing. But if we can’t meet in-person due to circumstances beyond our control, we all will AT LEAST meet online from our home offices.

We understand your organization's travel plans may be in flux due to current industry challenges. But go ahead and register anyway. Our cancellation and refund policy remains the friendliest in the industry. Any attendee may cancel registration with full refund and no penalty fees if you notify us by Friday, Sept. 25 (i.e., the business day before the conference starts) and any sponsor may cancel their registration by Friday, Aug. 28.

We are looking forward to seeing you all in Aspen this fall.

Ed Thomas & Tiger Adolf, UtilityExchange.org

14th Rocky Mountain Utility Exchange, Sept. 29 - Oct. 2, 2020

Learn Online What's Driving Transportation Electrification Initiatives on May 19

Learn how utilities, government agencies, and solution providers are developing and implementing programs and activities to achieve the State of Colorado's ambitious goal of 940,000 EVs on the road by 2030. This webinar/podcast will offer insight on what has already been accomplished, offer an overview of planning underway with a focus on the role of utilities, and take a shallow dive into topics and challenges utilities continue to face in transportation electrification.

Several panelists will offer a snapshot of what they plan to present in greater detail at the 14th Rocky Mountain Utility Exchange this fall. The free webinar/podcast on May 19 will follow this 90-minute format:

  • Snapshot Panel. Up to 6 presentations of up to 5 minutes each on this “hot topic” (up to 30 minutes)
  • Industry Discussion. Questions and comments between presenters and all webinar registration (up to 30 minutes)
  • Utility Exchange. Candid roundtable discussion among only those webinar registrants who are with a private, public or cooperative-owner utility. All other attendees will be dismissed before this portion of the agenda begins. (up to 30 minutes)

Recordings of the Snapshot Panel and Industry Discussion will be made available to anyone at no charge via the UtilityExchange.org website and all podcast platforms. The utility-only portion of the agenda will not be recorded or transcribed to respect the confidentiality of the participants.

Learn More and Register

Registration is Open

It's not too early for attendees and sponsors to register for the Exchange and reserve a guest room at Aspen Meadows (we will sell out). Details are at www.utilityexchange.org/14th-conference-attend.

Organizations in the News

Power Plant of the Future is Right in Your Home

Bryan Hannegan, CEO of Holy Cross Energy is quoted in a Wired magazine story that talks about the Basalt Vista affordable housing project that can act as a microgrid was the subject of a workshop at last year's Exchange. Read the full article in Wired HERE.

Holy Cross

Rich Philip Named Executive Director of PLMA

Rich Philip became Peak Load Management Alliance's Executive Director on May 1. In addition, Judy Knight became PLMA’s Chief Development Officer. Ed Thomas continues as Operations Director, and Tiger Adolf as Member Services Director. Learn more HERE.

PLMA

CLEAResult Launches Virtual Assessment

CLEAResult is the first to bring a fully-featured Virtual Assessment and Assurance offering to market.The offering goes beyond a simple video call with an energy advisor. Virtual Assessment and Assurance is a live, augmented reality remote-support platform with built-in tools that enable professional energy assessments and post-assessment quality checks to be conducted from a distance. Read the full article HERE.

CLEAResult

Archive Presentations Are Free to Everyone

Whether you attended last year's Exchange or not, the UtilityExchange.org archives are available to you. If you attended, we can't think of a better way to allow you to share what you learned with others. If you weren't there, this is the place to learn what you missed. Please bookmark this page and if it asks for a username and password please know that you can create a free user profile if you don't already have one. 2019 workshop topics included:

13th Rocky Mountain Utility Exchange
  • Residential Customer Engagement Tactics
  • Combining Healthy Homes with Energy Efficiency
  • Holy Cross Energy's 70/70/30 Initiative
  • Electrification of Transportation
  • Transitioning to Renewable Energy
  • Energy Resilience in the Face of Fire
  • Low-Income Access to Local Renewables

Full agenda with presentation links for the 2019 event are available at www.utilityexchange.org/13th-rmue-resources

Visit the Archives Here

14th Rocky Mountain Utility Exchange, Sept. 29 - Oct. 2, 2020

14th Exchange Sponsors
 

February 2020

Do you have a program idea worth stealing.... er, sharing?

“Progress Through Plagiarism” is a phrase we jokingly say at the annual Aspen event as shorthand for how much we all gain by “stealing” utility customer-centric program practices from one another. If you have something worth sharing, please consider responding to the Call for Presenters for the 14th Rocky Mountain Utility Exchange before Feb. 13. Our agenda planning process is very transparent: anyone can propose a session; the Utility Advisory Committee ranks submissions they most want to hear, and staff builds the agenda accordingly. You can propose to speak for as little as 5 minutes or as much as 2 hours... or offer to present a poster during the Wednesday reception. Hint: The Committee REALLY likes to hear utility case study experiences so having a utility presenter or co-presenter is the best way to get highly-ranked. Solution providers who propose sessions that read like shameless sales pitches generally get lower marks. We plan to publish the agenda in early March.

Ed Thomas & Tiger Adolf, UtilityExchange.org

14th Rocky Mountain Utility Exchange, Sept. 29 - Oct. 2, 2020

Call for Presenters Closes Thursday, Feb. 13

If your organization has success collaborating with other utilities and/or other departments in your own utility to take a customer-oriented approach to achieve greater impacts in residential, commercial, and industrial end-use applications, take this opportunity to demonstrate your achievement and pass the knowledge on to others by submitting a presentation proposal.

The Utility Advisory Committee Exchange give preferential consideration to sessions that explore utility case study best practices and lessons learned about programs related to energy (gas and electricity) efficiency, and integration with renewable energy, flexible load management, strategic load growth, and other customer-facing initiatives.

Learn More and Submit Your Presentation

Registration is Open

It's not too early for attendees and sponsors to register and book a guest room reservations at Aspen Meadows (we will sell out). Details are at www.utilityexchange.org/14th-conference-attend.

Organizations in the News

Aspen Skiing Co. Celebrates Energy Upgrades

Black Hills Energy, in partnership with Franklin Energy and Holy Cross Energy, awarded Aspen Skiing Co with $60,000 in rebates in January. Aspen Sking Company Energy Manager Ryland French, past Rocky Mountain Utility Exchange co-chair, discussed the energy upgrades which included retrofit to two restaurants. Kitchen exhaust and air-intake systems were updated so that instead of both fans operating at full capacity continually during work hours, they now have hood sensors that react to the amount of heat and smoke build-up.

Read the full article in the Aspen Daily News HERE.

Ryland French,
Aspen Skiing Company

Tri-State G&T Helps Launch Beneficial Electrification League Chapter in Colorado

Led by Tri-State Generation and Transmission, Colorado is home to the first state chapter of the national Beneficial Electrification League (BEL). NRECA and Natural Resources Defense Council created the League to broaden understanding of what beneficial electrification is and how it can save money for electricity providers and consumers while also reducing environmental impacts.

Learn more HERE

Xcel Energy Assesses Non-Wires Alternatives

Xcel Energy is entering into distribution planning regulatory proceedings in Colorado and Minnesota, and teamed up with EPRI to conduct a non-wires alternative analysis to verify some of the assumptions it was making regarding the potential need for upgrades relative to the cost of DSM related options. The wires alternative Xcel Energy and EPRI examined was to add a new substation transformer base at a cost of about $10 million. There's no more capability to add another feeder to this existing transformer.

Read the full UtilityDive article HERE.

Xcel Energy logo

Archive Presentations Are Free to Everyone

Whether you attended last year's Exchange or not, the UtilityExchange.org archives are available to you. If you attended, we can't think of a better way to allow you to share what you learned with others. If you weren't there, this is the place to learn what you missed. Please bookmark this page and if it asks for a username and password please know that you can create a free user profile if you don't already have one. 2019 workshop topics included:

13th Rocky Mountain Utility Exchange
  • Residential Customer Engagement Tactics
  • Combining Healthy Homes with Energy Efficiency
  • Holy Cross Energy's 70/70/30 Initiative
  • Electrification of Transportation
  • Transitioning to Renewable Energy
  • Energy Resilience in the Face of Fire
  • Low-Income Access to Local Renewables

Full agenda with presentation links for the 2019 event are available at www.utilityexchange.org/13th-rmue-resources

Visit the Archives Here

14th Rocky Mountain Utility Exchange, Sept. 29 - Oct. 2, 2020

14th Exchange Sponsors
 
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