FAQs for RMUE Conference Attendees

Who typically attends the Exchange?

The Exchange attracts about 150 utility and government staff serving Colorado and neighboring states who are responsible for developing and implementing customer programs related to energy/water efficiency, renewable energy, demand response and key account customer management. All sessions are also open to trade allies who provide related products and services.

Look Who Came to the 13th!

How does the Exchange plan the agenda and choose presenters?

Utility Advisory Committee members meet in-person immediately after the event and online throughout the year to plan the agenda and recruit presenters. If you have a story to share, preferably about a utility or government-sponsored program, research project or field application, consider submitting it for the Call for Presenters usually conducted in February-March time-frame. An invitation is sent each year to the Exchange’s email list. To join the Exchange’s email list, join Utility Exchange.

Sponsor Frequently Asked Questions and Information
Presenters Frequently Asked Questions and Information

How do I get BPI CEUs? (CEUs approved)

Building Performance Institute recognition has been requested to award Continuing Education Units for many of the sessions this year. Once approved, BPI will provide a flyer listing the credits that you may download to track. RMUE will not be reporting your credits, it is a self-verification process. Follow these instructions to receive credit.

Complete the BPI CEU sign-in sheet during each session before you exit each approved session.

Get the Socio App

Socio app will be used for an enhanced networking experience in this event. If you haven't already done so, please take a minute and download the Socio app and set up your profile.

Get Socio before the event:

  • Download the official Rocky Mountain Utility Exchange App for iPhone or Android by visiting this website: socio.events/app/get.
  • After the app is installed, tap Sign Up and create your Profile.
  • Under Looking for an event? tap Search for events....
  • Search for and find Rocky Mountain Utility Exchange.
  • Tap JOIN and use the event code RMUE.

Get Socio at the event:

  • If you don't have Socio, download the Rocky Mountain Utility Exchange App for iPhone or Android by visiting this website: socio.events/app/get.
  • After the app is installed, tap Sign Up and create your Profile.
  • Open the app, and shake the phone with friends to Exchange contact information.
  • Already on site? Shake your phone to find the event, and setup is even easier!

Quick Socio how-tos:

How does Aspen Meadows compare to a traditional conference hotel?

The venue is just 1 mile from city center and includes the meeting space and 98 guest suites from 500-1200 square feet, each with a private patio or balcony. All meals are served in the Meadows restaurant with outdoor patio seating (weather permitting). The full service health club includes an outdoor heated saline lap pool, hot tub and steam rooms that is complimentary for guests as well as spa services for an additional fee. Aspen Meadows is having some improvements made to the main registration building. Download the map to see where to go when you arrive.

What does my registration fee include?

Registration for everyone includes online access to all workshops, sessions and other content/recordings.  In-person registration includes all on-site activities as well as three breakfasts and three lunch buffets, six refreshment breaks, and two evening hospitality functions with hosted bar. 

Is there a discount for multiple attendees from the same organization?

Yes, sponsorships offer the opportunity for “bulk rate” discounts for bringing multiple attendees from the same organization bundled with added benefits such as special recognition. Please see who else is sponsoring on the Sponsor page.

How do I request a W-9 or other special forms for my accounting department?

You can download a W-9 for UtilityExchange.org. CLICK HERE. If you need special grant or vendor forms completed, please send them to [email protected].

How do I pay invoices for get a copy of my receipt.

Invoices and receipts are sent automatically. If you did not receive it, check your spam, and have your IT team whitelist [email protected] to ensure you receive UtilityExchange communications and notifications (such as password resets, registration confirmations, invoices, and receipts). You can also always find your invoices in your profile, either to pay or print a receipt:

  1. Sign in at www.utilityexchange.org
  2. Select "Member Home Page" in the sign in box (just above the log out button)
  3. Click on "My Profile" tab that now appears below "Hello" tag
  4. You'll see another "My Profile" tab, hover over that to find "Invoices", and you can go from there.

Are my companions welcome to attend the event?

Companions of registered Exchange attendees who are sharing your accommodations and not involved in working in the energy industry are welcome to participate in all the Exchange meal and hospitality functions for no additional charge. Companions who share your accommodations who would normally attend the sessions in their line of work, or who actually attend sessions as well as the meal and hospitality functions will be expected to purchase a full conference registration. Children are welcome to attend the Wednesday evening reception which includes a presentation by the local Conversation Center with live animals on display.

How do I reserve my hotel accommodations?

Hotel accommodations at Aspen Meadows Resort adjacent to the meeting space must be reserved separately and are not included in your attendee registration. See details under "Lodging" on the Attend page.

Tax Exemption for Lodging.

If your organization is tax exempt, Aspen Meadows requests you provide your tax exemption forms in advance of arrival to expedite check-in. If you anticipate requesting a tax waiver at any location, you must present a credit card issued by the Tax Exempt Entity to pay for your lodging. The card is required to have the Tax ID number which matches the tax exemption form (certificate). At Aspen Meadows, you may submit your form in advance to reservations coordinator, Kelly Gray, to assist with a quick check in. The form can be emailed to [email protected]. For questions, please call Kelly at 970-544-7897. If you are staying elsewhere, please inquire directly for their submission preferences.

What if Aspen Meadows is sold out?

Hotel accommodations at Aspen Meadows Resort will likely sell out. We will post overflow lodging information on the Attend page, although they are all subject to availability, the rates are preferential. Book your room early for best rates.

What’s the best way to get to Aspen by air?

Aspen airport (ASE) is just 3 miles from the conference location and Aspen Meadows provides free shuttle service. Just let them know what time your flight is arriving. Uber and Downtowner are both available in Aspen, as well as taxi service, but those staying at Aspen Meadows really don't need a car.

You may be tempted to fly into Denver and drive the 220 miles to Aspen but note that you will have at least a 4-hour drive which can be treacherous at night or if you are unaccustomed to mountain driving. If you choose to drive, use caution following your GPS system directions which often point to a particularly difficult but extraordinarily beautiful shortcut over Independence Pass. This route is not completely paved and is often a single lane with significant cliff and drop-off challenges.

As an alternative, some fly into Vail airport (34 miles away) or Grand Junction Airport (94 miles away), and have an easy highway drive.

We STRONGLY suggest that anyone driving after dark should use the I-70 approach from either Denver or Grand Junction.

What is the proper attire?

The Exchange attire is business casual. Please leave your suit, dress shirt and tie at home. Casual slacks, skirts, polo shirts, tops and sweaters are all acceptable. Some attendees opt for wearing jeans. Please, no shorts, t-shirts, or “flip flops”. The meeting room can vary in temperature, and if the weather is nice, meals may be held outside on the patio, along with some of the evening networking events, so dress in layers or plan to bring a sweater or jacket.

What is the cancellation policy?

Cancellation and Refund Policy.  We understand your organization's travel plans may be in flux due to current industry challenges.  Please know that our policy is to allow any attendee to cancel registration with full refund and no penalty fees if you notify us by Friday, Sept. 25 (i.e. the business day before the conference starts) and any sponsor may cancel their registration by Friday, Aug. 28.  

Will there be Wi-Fi and electrical outlets in the conference and hotel rooms?

The Center has Wi-Fi in the meeting room and throughout most of the property for no additional fee. A limited number of tables with electrical outlets are available inside and outside the meeting room.

Will there be any free time during the Exchange?

The Exchange agenda is full, but includes long breaks and much networking. Many attendees find time before and after the Exchange to enjoy the recreation facilities at Aspen Meadows and nearby. We have extended the refreshment breaks during the meeting this year to give people more time to network and stretch.

Dinner is on your own each night. See what's hot, what's new, and what's open at www.eataspen.com/

Can I get a Scholarship to attend the Rocky Mountain Utility Exchange?

The Advisory Committee of the Rocky Mountain Utility Efficiency Exchange may award a limited number of full or partial scholarships to the event to individuals who are active in the energy industry but might not otherwise be able to participate due to financial constraints. Scholarships offset all or part of the event registration fee. Scholarship recipients are responsible for their own travel and sleeping accommodations. Download and complete the application (click here). Submit your completed application to Tiger Adolf ([email protected]) by September 1 to be considered.