FAQs for Rocky Mountain Utility Exchange Conference Attendees

Who typically attends the Exchange?

The Exchange attracts about 100-150 staff from utilities, government agencies, and energy services solution providers serving Colorado and neighboring states who are responsible for developing and implementing customer programs related to energy/water efficiency, renewable energy, flexible load management, and customer service.

Look Who's Coming to the 16th Exchange 

How does the Exchange plan the agenda and choose presenters?

Advisory Committee members meet online throughout the year to plan the agenda and recruit presenters. If you have a story to share, preferably about a utility or government-sponsored program, research project or field application, consider submitting it for the Call for Presenters usually conducted in February-March time-frame. An invitation is sent each year to the Exchange’s email list. Join the Exchange’s email list by clicking here.

Sponsor Frequently Asked Questions
Presenter Frequently Asked Questions

What does my registration fee include?

Registration for everyone includes access to all workshops, sessions, meals, refreshment breaks, networking activities and proceedings, as well as all past Exchange archive content/recordings. Details will be included in your Confirmation and Welcome email, and are also available on the Attend page.

Lodging is not included with registration, but preferred rates with reduced fees have been arranged for Exchange registrants.

Visit the Attend Page for Registration and Lodging Information

Will I get Building Performance Institute (BPI) Continuing Education Units (CEUs)?

Presentations that qualify will show the number of BPI CEUs on the agenda.  BPI Professionals will need to sign in for the session at the registration desk to verify attendance, but will need to self-report to BPI, following their directions below. Keep a copy of the agenda and highlight the sessions you attended so you have the details to complete your submission.  

To self-report your CEU’s, please login into your account, https://spero.bpi.org/.  Once logged in, select the “Testing & CEU portal” button at the top right of the screen. On the left side select “Add Continuing Education Units/Credits CEUs” and select the green “Add CEUs” button and on the next page enter the training title, name of the training provider (presenter), date of the training and training type.  On the next page, enter the length of the class in hours (do not include time for breaks, lunch, or testing), select the training category and upload your proof of attendance (certificate of completion or letter from the provider verifying attendance is required).  You will then agree to the terms and click submit. 

 Is there a discount for multiple attendees from the same organization?

Yes, sponsorships offer the opportunity for “bulk rate” discounts for bringing multiple attendees from the same organization bundled with added benefits such as special recognition. Please see who else is sponsoring on the Sponsor page.

How do I request a W-9 or other special forms for my accounting department?

You can download a W-9 for UtilityExchange.org at click here. If you need special grant or vendor forms completed, please send them to [email protected].

How do I pay invoices or get a copy of my receipt?

Invoices and receipts are sent automatically. If you did not receive it, check your spam, and have your IT team whitelist [email protected] to ensure you receive UtilityExchange communications and notifications (such as password resets, registration confirmations, invoices, and receipts). You can also always find your invoices in your profile, either to pay or print a receipt:

  1. Sign in at www.utilityexchange.org
  2. Select "Member Home Page" in the sign in box (just above the log out button)
  3. Click on "My Profile" tab that now appears below "Hello" tag
  4. You'll see another "My Profile" tab, hover over that to find "Invoices", and you can go from there.

What is the cancellation policy?

Registration is not refundable because immediate access to archive information and other benefits are immediate. However, registration may be transferred to another attendee at any time up to the Friday before the start of the event.

May I get a scholarship to attend the Rocky Mountain Utility Exchange?

The Utility Advisory Committee may award a limited number of event scholarships to individuals who are active in the energy industry but might not otherwise be able to participate due to financial constraints. Scholarships offset all or part of the event registration fee. Scholarship recipients are responsible for their own travel and sleeping accommodations. Download and complete the application (click here). Submit your completed application to Tiger Adolf at [email protected] by September 1 to be considered.