FAQs for RMUE Conference Attendees

Who typically attends the Exchange?

The Exchange attracts about 150 utility and government staff serving Colorado and neighboring states who are responsible for developing and implementing customer programs related to energy/water efficiency, renewable energy, demand response and key account customer management. All sessions are also open to trade allies who provide related products and services.

Look Who Came to the 13th!

How does the Exchange plan the agenda and choose presenters?

Utility Advisory Committee members meet in-person immediately after the event and online throughout the year to plan the agenda and recruit presenters. If you have a story to share, preferably about a utility or government-sponsored program, research project or field application, consider submitting it for the Call for Presenters usually conducted in February-March time-frame. An invitation is sent each year to the Exchange’s email list. To join the Exchange’s email list, join Utility Exchange.

Sponsor Frequently Asked Questions and Information
Presenters Frequently Asked Questions and Information

What does my registration fee include?

Registration for everyone includes online access to all workshops, sessions and other content/recordings.


Is there a discount for multiple attendees from the same organization?

Yes, sponsorships offer the opportunity for “bulk rate” discounts for bringing multiple attendees from the same organization bundled with added benefits such as special recognition. Please see who else is sponsoring on the Sponsor page.


How do I request a W-9 or other special forms for my accounting department?

You can download a W-9 for UtilityExchange.org. CLICK HERE. If you need special grant or vendor forms completed, please send them to [email protected].


How do I pay invoices for get a copy of my receipt.

Invoices and receipts are sent automatically. If you did not receive it, check your spam, and have your IT team whitelist [email protected] to ensure you receive UtilityExchange communications and notifications (such as password resets, registration confirmations, invoices, and receipts). You can also always find your invoices in your profile, either to pay or print a receipt:

  1. Sign in at www.utilityexchange.org
  2. Select "Member Home Page" in the sign in box (just above the log out button)
  3. Click on "My Profile" tab that now appears below "Hello" tag
  4. You'll see another "My Profile" tab, hover over that to find "Invoices", and you can go from there.

What is the cancellation policy?

Cancellation and Refund Policy. We understand your organization's travel plans may be in flux due to current industry challenges. Please know that our policy is to allow any attendee to cancel registration with full refund and no penalty fees if you notify us by Friday, Sept. 25 (i.e. the business day before the conference starts) and any sponsor may cancel their registration by Friday, Aug. 28.


Will there be any free time during the Exchange?

The Exchange agenda is full, but includes long breaks and much networking. Many attendees find time before and after the Exchange to enjoy the recreation facilities at Aspen Meadows and nearby. We have extended the refreshment breaks during the meeting this year to give people more time to network and stretch.


Can I get a Scholarship to attend the Rocky Mountain Utility Exchange?

The Advisory Committee of the Rocky Mountain Utility Efficiency Exchange may award a limited number of full or partial scholarships to the event to individuals who are active in the energy industry but might not otherwise be able to participate due to financial constraints. Scholarships offset all or part of the event registration fee. Scholarship recipients are responsible for their own travel and sleeping accommodations. Download and complete the application (click here). Submit your completed application to Tiger Adolf ([email protected]) by September 1 to be considered.